“Data holds the key to us being able to deliver services which are both
personalised and anticipatory in nature.  It will allow us to support people
who need care in receiving the help they need in a manner and at a time which
is meaningful for them and which allows them (or their representatives) to craft
the blend of support they need, to live with dignity and independence.

To alleviate pressures on the system, we need to use data to allow us to make
insightful decisions about the shape of our service, but also to help anticipate
when people require additional support to avoid an escalation in their care needs.
Data ecosystems which bring together both health and care data, information held
by individuals and information about broader circumstances such as housing
circumstance, interactions with the third sector will be critical in supporting this change.”

Helena Zaum, Senior Industry Executive, Social Care & Smart Places, Microsoft